Q: What is included with an overnight stay at the LEGOLAND Hotel?
- Full buffet breakfast
- Exclusive Master Model Builder Sessions
- Early Resort admission
- A Treasure hunt in every room, complete with LEGO® prizes!
- Nightly LEGO® building competitions
- Nightly entertainment
- Boardwalk on Lake Eloise
Q: How can I make a booking for LEGOLAND Hotel?
A: Bookings can be made by walk-in, online at www.LEGOLANDHotel.com or by phone (877) 350-5346.
Q: When will the LEGOLAND Hotel open?
A: We are excited to announce the LEGOLAND Hotel will be officially open on May 15, 2015!
Q: What are the benefits of staying at LEGOLAND Hotel?
- Conveniently located at LEGOLAND Florida Resort
- Fully themed throughout and filled with interactive LEGO features
- All 152 guest rooms are LEGO themed – Kingdom, Pirate and Adventure
- Exclusive early access to LEGOLAND Florida for Hotel guests
- Nightly children’s entertainment
Q: What is the check-in and check-out time?
A: Check-in time is 4:00pm and check-out time is 11:00am. Additional charges will be applied to your credit card if your room is occupied past 11:00am.
Q: What is the deposit and payment policy?
A: A valid credit card is required and 1 night room and tax will be applied to the credit card at time of booking. The remaining balance including additional fees is due upon arrival.
Q: What are the additional fees and tax?
A: $20 Resort Fee plus applicable tax per night 12%.
Q: What does the Resort Fee include?
A: Parking, Wi-Fi access, local calls, pool towels and nightly children’s entertainment.
Q: What is the cancellation policy?
A: General reservations must be cancelled 21 days prior to arrival in order to receive a full refund of initial deposit of 1 night room and tax. If cancellation occurs during the 21 day window, 1 night room and tax will be forfeited. Advance Purchase reservations must be cancelled 30 days prior in order to receive a full refund of initial deposit of full payment. If cancellation occurs during the 30 day window, 1 night room and tax will be forfeited.
Q: What is the difference between a Themed and Premium Themed Room?
All rooms include:
- LEGOLAND Hotel guests will get early access to select LEGOLAND rides and attractions before the Park opens
- King bed in the adult sleeping area
- 2 high-definition flat panel TVs
- Treasure Hunt with LEGO prize
- Kids’ own sleeping area with bunk bed, pull out trundle bed and entertainment unit (sleeps up to 3 kids)
- LEGO brick to build with during your stay
- Air conditioning
- Coffee maker
- Vanity/work station
- Wi-Fi access
- Complimentary toiletries
- Complimentary refreshments
- In-room safe
Premium Themed Rooms feature all of those amenities, and offer additional LEGO décor and models throughout the room, allowing guests to become fully immersed in the theme.
Q: How many people does each room sleep?
A: Standard and Fully Themed Rooms sleep up to 5 - 2 adults and 3 children.
Q: Does the Hotel offer accessible rooms?
Q: Are there bathtubs in the bathrooms?
Q: Does the Hotel provide rollaway beds or cribs?
A: No. However, Pack ‘N Plays are available on a first come, first serve basis. This item may be requested at time of booking or at check-in. Availability is not guaranteed.
Q: Is there an iron and ironing board in the room?
A: No, but they are available upon request.
Q: Is there storage space available to store luggage before/after check-in and check-out?
Q: Is there valet parking?
Q: Are pets allowed in the Hotel?
A: Only service animals with credentials are permitted in the Hotel. The Concierge can suggest local pet accommodations for all other pets.
Q: What amenities are available at the Hotel?
A: Wi-Fi access, On-Demand content, heated swimming pool, Bricks Family Restaurant (buffet restaurant), Skyline Lounge, luggage storage, ice machine and valet parking.
Q: What amenities are available for children?
A: Children will love the interactive LEGO features throughout the Hotel, play areas, themed rooms, themed elevators, separate bunk-bed sleeping area with own TV and buffet restaurant.
Q: What is the theme of the LEGO prize inside the treasure chest?
A: All prizes are intended to be a surprise. There is no particular theme.
Q: Will you need to make reservations at these restaurants?
A: Reservations are not required.
Q: How much does the buffet at Bricks Family Restaurant cost?
A: A full breakfast with a delicious array of offerings and a chef attended egg station is now included with your stay!
Q: Are children allowed in the lounge areas?
A: Children are allowed in the lounge areas with parental supervision.
Q: Can you view the lake from the Hotel?
A: Some rooms on the 4th and 5th floors do have views of Lake Eloise.
Q: Where is the Hotel located?
A: The Hotel is located just outside the front gate of LEGOLAND Florida at 1 Legoland Way, Winter Haven FL 33884. Please visit our Contact Us page for turn-by-turn directions.
Q: Is there special pricing available for groups?
A: Group pricing may be available for groups of 10 or more rooms. For more information, please submit a request at www.LEGOLAND.com/specialevents.
Q: Why book my group at the LEGOLAND Hotel?
A: Although LEGOLAND is geared towards children, we can provide a unique, memorable experience for all types of groups.
Q: Are there group packages that include access to the Park?
A: Customized Hotel packages that include Park admission are available for groups of 10 or more rooms. For more information, please submit a request at www.LEGOLAND.com/specialevents. For group discounts to visit LEGOLAND California or SEA LIFE that do not include Hotel stays, please call (760) 438-LEGO (760) 738-5346.
Q: Can we have a birthday party at the Hotel?
A: Check back soon for details!
Q: Can we book tickets to LEGOLAND Florida Park and Water Park with our hotel stay?
A: Yes! We have special ticket deals for our hotel guests. Make sure you check the park hours during your stay. The main park is closed Tuesdays and Wednesdays during some seasonal times of the year. Our water park is only open seasonally. You can find our park hours by clicking here.
ANNUAL PASS MEMBERS
Q: Are there any special offers for Annual Pass Members?
A: All LEGOLAND Florida Pass Members will receive 10% off bookings with a valid Membership ID card. Restrictions may apply. Memberships must be valid at time of check-in to receive the discount.
Q: Can Annual Pass Members patronize the restaurants in LEGOLAND Hotel?
A: Yes, however, the pool and lobby play areas are exclusive to Hotel guests only.